Issue: A new help desk call type required engaging agent training.
Solution: The Instructional Designer assigned to the project engaged me to create introduction videos that she could use with Storyline to go along with a “Mission” theme.
Outcome: A fun learning experience for agents that kept them engaged while learning about the new call type.
“Mission Series – After effects”
This series of eight short introduction videos were developed in Adobe After Effects to be inserted into individual Articulate Storyline courses.
Prior to this project, I used After Effects very little. This was a great stretch project for me to learn the basics of After Effects in 2017.