This series of short introduction videos were developed in Adobe After Effects. The agents had to follow the learning path to figure out the “mission”. Each mission was housed in individual Articulate Storyline courses.
Using YouTube and LinkedIn Learning, I taught myself to use Adobe After Effects for this project’s specific purpose.
Design Rationale
| Issue: A new help desk call type required engaging agent training. |
| Solution: The Instructional Designer assigned to the project engaged me to create introduction videos that she could use with Storyline to go along with a “Mission” theme. |
| Outcome: A fun learning experience for agents that kept them engaged while learning about the new call type. |